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How to Apply for a Replacement Matric Certificate in South Africa: Requirements, Documents and Steps

  How to Apply For a Reissue of your Matric Certificate in South Africa


It can be stressful losing your matric certificate. However, you can apply for a reissue of your certificate through the Department of Basic Education (DBE) or your relevant Provincial Education Department.


You will not have to sit your matric exams again if you have lost or damaged your original National Senior Certificate (NSC) or Senior Certificate (SC).


This guide will explain how to apply for a reissue of your matric certificate in South Africa, including what documents you will need, how much it will cost and where to get help.


 1. When Can I Apply for a Reissue of my Matric Certificate?


You can apply for a reissue of your certificate if you:


Have lost your original certificate,


Have damaged your certificate,


Need an official reissue.


If you have damaged your certificate you will generally need to hand over your damaged certificate.


Note: This is not the same as amending your certificate. If your name or any other personal details are incorrect on your certificate you may need to apply for a reissue/correction.


 2. Documents To Apply For a Reissue of your Matric Certificate


Gather the following documents:


Affidavit – If you have lost or damaged your certificate.


Certified copy of your ID – A certified copy of your South African ID.


Damaged certificate – If you have damaged your certificate you will need to provide this. If lost you will not need to provide this.


Proof of Payment – Proof that you have paid the reissue fee.


When applying online you will need to provide electronic copies of these documents.


Make sure you follow the official guidelines to ensure you have the right documents.


 3. How Much Will it Cost?


As per the Department of Basic Education’s information on certification fees, the reissue of your certificate will cost you R180 between 1 April 2026 and 31 March 2027.


As per published information, if you need a statement of results whilst waiting for a reissue of your certificate there will be an additional cost of R70.


Fees can vary so make sure to check with the department what the cost is and what payment methods they accept.


Do not send payments to a private bank account.


 4. How to Apply Online for a Reissue of your Matric Certificate


The South African Government provide the following service to help those needing a reissue of their matric certificate.


Go to the official e-Government website.


https://www.eservices.gov.za/


Register for an account.


If you are new to the e-Government portal register and follow the instructions.


Search for the matric certificate service.


Search for ‘e-Matric e-Re-Issue’.


Complete your details.


Complete your personal and exam details carefully.


Upload your documents.


Upload your affidavit, certified copy of your ID and any other documents. If you have damaged your certificate please follow the instructions.


Make payment.


Make payment according to the official guidelines and save your proof of payment.


Submit your application.


Double check your details and documents then submit. Save any reference numbers or confirmation.


 5. Can I Apply at a Department of Education Office?


Yes, you can. You can contact or visit the Department of Basic Education or your Provincial Education Department.


Ask them for the application form, payment options and how to correctly provide your documents.


If you are visiting in person bring your documents along and make sure to keep copies.


 6. How Long Will it Take?


As per the Department of Basic Education, if the relevant exam details are on their system you should receive your reissue within 4-6 weeks.


If older documents need searching for in archives or you haven’t provided all the documents and information it may take longer to process.


If you need proof of your results quickly, ask the department if you can get a statement of results.


 7. Where Can I Get Help?


If you have any questions regarding your application contact the certification office at the Department of Basic Education.


National Department of Basic Education


012 357 4511/13


certification@dbe.gov.za


https://www.education.gov.za/


You can also contact your Provincial Education Department.


As per the published information on the Department of Basic Education website if you are in Gauteng you can contact:


011 355 0588


certification.gde@gauteng.gov.za


Contact details can change so make sure to check the official website for the department.


8. Top Tips


To prevent any unnecessary delays:


Ensure your name and ID number are correct.


Have your affidavit ready.


Ensure your copy of your ID is certified.


Keep your proof of payment.


Keep your reference number.


Use official government websites.


Never pay an unofficial agent to fast track your application.


If you need your certificate to apply for a job or University contact the organisation and ask if they can accept an official statement of results temporarily.


 Final Thoughts


You won’t need to do your matric year again if you have lost or damaged your certificate. You can apply for a reissue of your certificate through the Department of Basic Education or your relevant Provincial Education Department.


Make sure you have your affidavit, certified copy of your ID and proof of payment ready. You can apply through the official e-Government portal or contact the education department.


The sooner you apply the better, especially if you need your certificate for work, University or further study.

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